Privacy Policy

Last updated: 08 September 2026

Information we collect

We collect account and contact details, trainer profile information, training requirements, booking information, messages, ratings and content that users submit to the platform.

How information is used

Information is used to operate accounts, match requirements with trainers, coordinate bookings, send service notifications, moderate content, provide support and improve the TrainerWings service.

Information sharing

Relevant requirement and contact information may be shared with selected trainers or clients when necessary to coordinate an enquiry or confirmed booking. We do not sell personal information.

Data security and retention

Reasonable safeguards are used to protect stored information. Records are retained for as long as needed to provide the service, meet legal or accounting obligations and resolve disputes.

Your choices

You may update eligible profile information through your account. To request help with your information or account, contact TrainerWings using the details on the Contact page.